Tensator launches new crowd control technology
Queue management and airport specialist, Tensator, will unveil a brand new eQ call forward media system at the Dubai Airport Show 2008 that will open up a wealth of technological possibilities within the airport industry, helping to reduce waiting times, increase staff efficiency and generate extra revenue.Renowned for inventing the Tensabarrier, the world’s first retractable post, Tensator is a preferred supplier within the airport industry, and products can be seen in airport terminals globally, including Sharjah International Airport and the new Heathrow Terminal 5.
Tensator’s eQ call forward media system operates on a first-come, first-served single line configuration with a range of barriers to manage the waiting passengers from the queue to the check-in desk.
Customers are called forward to each position by the press of a calling button from behind the desk, making the queuing process quicker and reducing the overall waiting time.
There is also the opportunity to project marketing messages or passenger information on linked digital screens to entertain waiting customers and generate extra revenue streams.
With a unique consultative approach, Tensator has over 50 years’ experience in solving queue problems by producing solutions and bespoke concepts for its clients, which directly help to increase effectiveness within airport terminals.
One such system on display at Tensator’s stand will be the security gate, a robust solution that is used particularly within the security and scanning areas.
Abdel Aziz Rahal, Tensator FZE’s general manager, explains: 'At Tensator, we believe in offering the airport industry and authorities innovative solutions that will open up a wealth of possibilities and help move the passenger experience to a new level.
'Our expertise has traditionally been focused on queue management, but we identified the need for a portfolio of technological products that not only managed queues more effectively, but also helped maximise staff efficiency and generate additional revenues.'
To view the full range of crowd control, display and signage products, and interact with Tensator’s new eQ call forward media system, visit the team on stand CC13.